IT solutions · Web · AI · DevOps · Security

Web, AI, DevOps & security engineering — built for growing businesses.

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How we're set up

  • 5Disciplines under one roof
  • 100%Senior engineers
  • 24hFirst-response target
  • 0Vendor hand-offs

Our stack

  • TypeScript
  • Astro
  • React
  • Node.js
  • Docker
  • Kubernetes
  • AWS
  • Cloudflare

01What we do

Services

  • Web Development

    Fast, accessible websites and web apps that turn visitors into customers.

    • Marketing sites & landing pages
    • Web apps & dashboards
    • Performance, SEO & accessibility built in

  • AI & Automation

    Practical AI that removes manual work and adds intelligence to your products — built securely on your own data.

    • AI assistants, chatbots & copilots
    • Workflow automation & AI agents
    • LLM integration with your data & systems

  • DevOps

    Reliable cloud infrastructure and automated delivery so you ship with confidence.

    • CI/CD pipelines & automation
    • Cloud infrastructure as code
    • Monitoring, scaling & cost control

  • App Development

    Mobile and cross-platform apps that feel native and scale cleanly.

    • iOS & Android apps
    • Cross-platform builds
    • API & backend integration

  • Cybersecurity

    Security testing and hardening that protects your product and your customers' trust.

    • Penetration testing & audits
    • Secure architecture reviews
    • Compliance & hardening guidance

02AI products

Industry solutions

In development · Early access open

We're building AI automation products for specific industries — software that takes over the repetitive, rules-heavy work so your team can spend its time on clients. These are examples: every solution is shaped around how your business actually works.

  • Accounting & finance

    Hours go into keying in invoices, matching bank lines, and chasing clients for documents.

    What it automates

    • Invoice & receipt capture
    • Bookkeeping entries prepared for review
    • Bank reconciliation & VAT preparation

  • Healthcare clinics

    Front desks are buried in booking calls, reminders, and the same patient questions every day.

    What it automates

    • Appointment booking & reminders
    • Patient FAQ assistant
    • Intake forms & admin paperwork

  • E-commerce & retail

    Order questions, returns, and catalogue upkeep eat into time that should go into growth.

    What it automates

    • Order & returns support assistant
    • Product descriptions & catalogue upkeep
    • Inventory & sales alerts

  • Restaurants & cafés

    Staff juggle phone bookings, online orders, and stock counts in the middle of a busy service.

    What it automates

    • Table reservations & order taking
    • Stock tracking & supplier reorder alerts
    • Review replies & customer messages

  • Legal & professional services

    Document-heavy work means hours lost to drafting, reviewing, and searching through files.

    What it automates

    • Document drafting from your templates
    • Contract review checklists
    • Search across your own files

  • Your industry

    Don't see your business here? Tell us the repetitive work your team still does by hand, and we'll design AI automation built specifically for it.

    Logistics · Real estate · Education · Manufacturing · and more

    Tell us your use case

Every product keeps a professional in control: AI prepares the work, calculations follow exact rules, and your team reviews and approves.

Request early access

03Our process

How we work

  • 01

    Discovery

    We start by mapping your goals, users, and constraints — so scope, budget, and success are clear before any code is written.

  • 02

    Build

    We design and engineer in short, reviewable increments, so you see working software early and can steer as it takes shape.

  • 03

    Deliver

    We ship to production with tests, documentation, and a clean handover — launch is a planned milestone, not a scramble.

  • 04

    Support

    We stay on to monitor, patch, and improve, so your system keeps performing long after go-live.

04Built with

Tech stack

  • Frontend

    • React
    • Astro
    • TypeScript
    • Tailwind CSS
    • Next.js

  • Cloud / DevOps

    • Docker
    • Kubernetes
    • Terraform
    • GitHub Actions
    • AWS
    • GCP

  • Mobile

    • React Native
    • Flutter
    • Swift
    • Kotlin

  • AI / ML

    • Python
    • OpenAI API
    • Claude API
    • LangChain
    • Vector databases
    • RAG pipelines

  • Security

    • Secure SDLC
    • Penetration testing
    • SAST / DAST
    • Dependency scanning

05Who we are

About

GapHex exists to give growing companies one accountable engineering partner across web, AI, cloud, mobile, and security — the disciplines most teams otherwise juggle across separate vendors. We work in small, senior teams and take on fewer engagements at a higher standard, so the people who scope your project are the people who build it.

  • Founder & Lead Engineer

    Sets technical direction and stays hands-on across every engagement.

  • DevOps & Cloud Engineer

    Owns infrastructure, delivery pipelines, and production reliability.

  • Mobile Engineer

    Builds native and cross-platform apps end to end.

  • Security Engineer

    Leads testing, hardening, and secure-by-default architecture.

06Case studies

Selected work

Representative engagements that show how we scope, build, and deliver the kinds of projects our clients bring us.

  • Example engagement

    Scaling an e-commerce platform

    Challenge
    A fast-growing retailer's site buckled under seasonal traffic and slow deploys.
    Approach
    Re-architected the frontend for performance and moved delivery to automated, zero-downtime pipelines.
    Outcome
    Target outcome: sub-second page loads and multiple safe deploys per day.
  • Example engagement

    Migrating to the cloud

    Challenge
    A team on ageing on-premises servers needed elastic capacity without a risky big-bang cutover.
    Approach
    Containerized workloads and moved them to managed cloud infrastructure as code, migrating incrementally.
    Outcome
    Target outcome: elastic scaling, lower ops overhead, and infrastructure reproducible from a repo.
  • Example engagement

    Hardening a mobile app

    Challenge
    A consumer app handling sensitive data needed an independent security review before a major launch.
    Approach
    Ran a full penetration test and secure-architecture review, then guided remediation.
    Outcome
    Target outcome: known vulnerabilities closed and a documented security posture ahead of launch.
  • Example engagement

    Automating customer support with AI

    Challenge
    A growing service business was losing hours each day answering the same customer questions by hand.
    Approach
    Built an AI assistant grounded in the company's own documentation, with clear hand-off to a human for anything it can't answer.
    Outcome
    Target outcome: faster first responses and a support team freed up for the conversations that need them.

07Common questions

FAQ

AI & automation

  • Is our data safe if we use AI?

    Yes. We use business-grade AI services whose terms exclude training their models on your data, give each feature access only to the data it needs, and can keep sensitive workloads inside your own cloud environment when required.

  • Will AI replace our staff?

    No — it takes over the repetitive work so your people can focus on clients and judgement calls. AI prepares the work; your team reviews and approves anything that matters.

  • Can AI be trusted with numbers and calculations?

    Calculations in our products follow exact, tested rules — never AI guesswork. AI is used to read, sort, and explain information, and anything with financial or legal weight is checked by a person.

  • What are your industry products, and when will they be available?

    They're AI automation products we're building for specific industries, such as accounting, clinics, retail, and hospitality. They're in development now — early-access partners help shape them and get them first. Get in touch to join.

  • Can you build something for an industry you don't list?

    Yes. The industries we show are examples. Tell us the repetitive work your team does by hand, and we'll design automation around your exact workflow.

Working with us

  • What does working with GapHex look like?

    A short discovery to align on goals, then build in reviewable increments, a planned delivery with handover, and optional ongoing support — you always know what happens next.

  • How long does a typical project take?

    It depends on scope. As a guide, a marketing website takes 2–6 weeks, an AI assistant or automation 4–8 weeks, and a custom web or mobile app 2–4 months. You'll get a firm timeline after discovery.

  • How do you keep a project on track?

    Short increments, regular check-ins, and working software you can see early. Scope, timeline, and progress stay visible throughout.

  • Do you work with clients in other countries?

    Yes. We work remotely with businesses internationally, communicate in English, and schedule calls and reviews within your working hours.

Pricing & ownership

  • How do you price a project?

    Every engagement is scoped individually — we give a clear estimate after discovery, based on the outcomes you need rather than a fixed package. No surprise line items.

  • Do you work fixed-price or on retainer?

    Both. A well-defined build suits a fixed scope and price; ongoing work and support fit a monthly retainer. We'll recommend whichever matches your project.

  • Who owns the code and the work?

    You do. Once the project is paid for, the code, designs, and content we create for you belong to your business, and we hand over everything you need to run it.

Security

  • How do you protect our code and data?

    We follow a secure development lifecycle — code review on every change, dependency and vulnerability scanning, least-privilege access, and careful secrets handling. Security is part of how we build, not a bolt-on.

  • Can you work under an NDA or our compliance requirements?

    Yes. We're happy to sign an NDA and to align with your internal security and compliance requirements before we start.

Security posture

How we secure our work

Security isn't a separate phase for us — it's built into how we design, write, and ship every system.

  • Secure SDLC

    Security considerations are built into every stage, from design to deployment.

  • Code review

    Every change is reviewed before it reaches production.

  • Dependency & vulnerability scanning

    We track and patch known vulnerabilities in the libraries we ship.

  • Least-privilege access & secrets hygiene

    Access is scoped tightly and secrets are kept out of code.

  • Incident-response awareness

    We plan for failure with clear rollback and response steps.

Working towards SOC 2, ISO 27001, or GDPR requirements? We work within your compliance framework and document our controls so your audits stay straightforward.

08Start a project

Get in touch

Tell us what you're building. We reply to every enquiry within one business day.